Delivery Policy

This policy covers plans you buy on Speakray, a product of Miniant Labs Limited, registered at 5th Floor, 218/3 Begum Rokeya Sharani, West Kafrul, Mirpur, Dhaka-1207, Bangladesh. It explains how and when you receive what you paid for.

Everything we sell is digital. Nothing is shipped to a physical address, and there is no shipping or handling charge. A plan you buy is unlocked for the sign-in you paid with and used inside Speakray.

Delivery starts as soon as your payment is confirmed. In most cases your plan is ready within a few minutes. Occasionally a payment takes longer to confirm, and delivery can then take up to 24 hours.

A confirmation appears in Speakray as soon as the payment goes through, and the plan is ready the next time you start a session.

If your plan has not appeared 24 hours after you paid, write to hi@speakray.com with the transaction reference, the date and the account you used. We reply within 72 hours. If we cannot deliver what you paid for, we refund the full amount under our refund policy.

If money left your account but the payment failed, or you were charged twice for one purchase, nothing extra is delivered and the amount is returned to you. See our refund policy for how and when.

When this policy changes, the date at the top of this page changes with it. A change never affects a purchase already made.

Questions about delivery can go to hi@speakray.com.